The Napkin

Support

Questions, bugs, or requests? Email support@thenapkin.app and we'll help.

Report content or another user

See something on a receipt that shouldn't be there, or a problem with another user? Email support@thenapkin.app and include the receipt if you can. We can revoke public receipt links and remove unlawful content.

Requesting your data

Your archive already lives on your device — open The Napkin to see everything it holds. If you'd like a copy of the data associated with your account, email support@thenapkin.app from the address tied to your Apple sign-in and we'll walk you through it. There's no automated download today; every request is handled by a person.

Deleting your account

In the app, open Profile & Settings → Delete account. This removes your sign-in and replaces your name with "Deleted Member" in any shared groups. Your group's shared receipts and history are kept for everyone else — deleting your account never erases the group's memory.

Erasing a device

Profile & Settings → Erase this device's data removes every Napkin, receipt, and Quick Pick stored on that device. It does not touch shared groups synced to other devices, and it is separate from deleting your account.

Group Pro

Group Pro is not available in this release. There is currently nothing to buy, subscribe to, restore, or manage. If Group Pro is offered in a future release, it would be billed through your Apple ID and managed in your device's Settings → [your name] → Subscriptions — and ending a sponsorship would never delete any history.